studio pricing agreement
Studio Use Only
Products purchased under the Studio Pricing Agreement are not for resale. If you'd like to resell Halfmoon and/or B Yoga products, please contact your sales representative and we will update your account details, and provide you with additional information!
Order Minimum
To qualify for studio pricing, orders must be a minimum of $300 CAD (before shipping and taxes).
Payment
Orders must be paid in full before we ship them. We accept Visa, Mastercard, and American Express.
Pricing
Occasionally we have to adjust our prices in response to changes in our costs. This may happen without notice.
Making Changes to an Order
If you submitted the order before you were ready, we’ll do our best to help. Please reach out to our Customer Satisfaction team within 60 minutes of placing your order.
Keep in mind that we are unable to edit or make changes to orders once payment has been processed and order confirmed. If you would like to change your order we will check with our team that it has not been shipped and cancel your order so that you can place a new order with everything you wish to receive.
All orders that have been canceled before being processed/shipped will be refunded to your credit card after 3-5 business days, depending on your bank’s processing times. We are not able to cancel an order after it has already been shipped. Please see return policy for details.
If you need to change or cancel your order, please contact us immediately at hello@mindfulcollective.co.
Shipping
In an effort to maintain pricing transparency we are unable to offer complimentary shipping on orders. Shipping will automatically be calculated at checkout depending on the size of your order and distance from our warehouse.
Studio discounted pricing applies on orders over $300. Your first order will ship for free when the code UNIFIED is applied at checkout. All subsequent orders will be subject to shipping costs. Shipping rates are calculated automatically at checkout.
**Free Shipping is only available within Canada and the continental US states. Alaska, Hawaii and International orders are not eligible for free shipping. Please reach out to your sales rep for more information.
Returns/Exchanges
All wholesale orders are Final Sale, if a product is damaged upon arrival or defective please see Damaged/Defective claims below.
Damaged/Defective Products and Fulfillment Errors
We take pride in the quality of our products and our order fulfillment practices. In the unlikely event you receive a defective, damaged, or incorrect item, or if there are items missing within your shipment, please contact your sales representative or hello@mindfulcollective.co within 5 business days and we'll make it right.
New Products and Promotions - Sign Up for Newsletter
We send our Wholesale partners special promotions, new product announcements, and other helpful information. We never share or sell your information and you can unsubscribe any time.
We're here to help!
Fill out a form on our contact page or send us a note at hello@mindfulcollective.co and a member of our team will get back to you shortly!
Mindful Collective Co Customer Service
hello@mindfulcollective.co
